AI agents are now taking over repetitive work, identifying issues humans may miss, and helping teams maintain testing speed ...

Learn what Salesforce Agentforce 360 does, how its AI agents work, what it costs, and which businesses should consider or ...

CData Software is launching three products for developers building AI applications on enterprise data: Connect AI Developer Edition (free), the CData Connect AI Python SDK (open source), and CData CLI ...

CCW showed agentic AI moving deeper into CX platforms. Here’s what IT leaders should know about governance, data, workforce ...

Salesforce has agreed to acquire Fin, an artificial intelligence-powered customer service platform, for approximately $3.6 billion, the company confirmed on Monday. The announcement arrived just two ...

The acquisition is one of Salesforce's largest AI-focused deals to date and shows CEO Marc Benioff's push to transform the software giant into what it describes as an "agentic" enterprise software ...

Salesforce is buying AI customer service platform Fin for about $3.6 billion. The acquisition helps accelerate Salesforce's agentic offering in an increasingly competitive environment for autonomous ...

Salesforce announced on Monday that it will acquire AI customer service platform Fin for $3.6 billion. Formerly known as Intercom, Fin offers an AI agent that can resolve customer queries across ...

Salesforce (CRM) is acquiring customer agent platform provider Fin for about $3.6B, subject to customary purchase price adjustments. Salesforce noted that Fin’s core offering, its AI Agent, resolves ...

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