Zendesk is partnering with Discord, the fast-growing free voice and text chat application used by more than 14 million gamers a day, to improve Zendesk’s customer support platform. Game publishers can ...

Zendesk on Wednesday launched Zendesk Sales Suite, giving sales teams access to a series of Zendesk tools in one product at a better price. The company also announced updates to its Support Suite for ...

Zendesk, the cloud-based helpdesk startup, has hit the ground running with not one but two pieces of significant news today. It’s made its first acquisition — Zopim, a Singapore-based startup whose ...

Customer service software provider Zendesk is betting big on conversational business solutions and the power of peer-driven communities to help its subscribers offer more comprehensive and engaging ...

SINGAPORE--(BUSINESS WIRE)--Zendesk, Inc. (NYSE: ZEN) today announced the expansion of its Chat Development Centre, growing the office in Singapore, which is also the company’s Asia Pacific Commercial ...

Zendesk announced today that it has acquired Zopim Technologies, a Singapore-based provider of live chat software, to expand the chat capabilities of its customer service platform. "Real-time chat has ...

Zendesk is partnering with Apple to introduce support for the Business Chat beta feature that's available in the Messages app on iOS devices running the new iOS 11.3 update. With Business Chat ...

Zendesk keeps getting smarter. The helpdesk provider today announced Zendesk Guide, a knowledge base product imbued with deep learning algorithms to provide more intelligent, contextual customer ...

Apple and Zendesk today made Business Chat generally available for all businesses that use Zendesk Support, over two years since the service first went into beta. First announced in 2018, Business ...