The automation of technical support services, traditionally a significant revenue stream for Business Process Outsourcing (BPO) firms, is accelerating, according to CNBC. Unlike customer service roles ...

Forbes contributors publish independent expert analyses and insights. author of Chained to the Desk in a Hybrid World: A Guide to Balance. Since January 2025, over 1,247 companies have announced mass ...

AI hasn't triggered a tech jobs collapse. New data shows hiring demand is strong across much of the tech industry.

CompTIA reports continued tech hiring gains while Indeed finds AI-related job titles expanding across industries.

Though the unemployment rate for the tech industry was largely unchanged in July, demand is soaring for AI and data-focused roles such as database architects and data scientists. The unemployment rate ...

Forbes contributors publish independent expert analyses and insights. Sho Dewan is a career expert who covers work, top jobs, and business. You do not need a computer science degree to build a ...