Something strange is happening in the aisles of America's biggest retailer. Walk into certain Walmart locations today and you might notice something absent, something that seemed like the future of ...

Let's be real. Most of us have faced that soul-crushing moment when a self-checkout machine barks "unexpected item in the bagging area" for the third time, while a growing line of impatient shoppers ...

Add Yahoo as a preferred source to see more of our stories on Google. At a grocery store in Dorchester, a "worst case scenario" took place at the self-checkout machines. "A member was intervening when ...

Self-checkout (SCO) is a great option for some customers, but employees don't always like it. Here are the SCO habits they ...

Add Yahoo as a preferred source to see more of our stories on Google. At a grocery store in Dorchester, a "worst case scenario" took place at the self-checkout machines. "A member was intervening when ...

C\M Machines that make you pay for your own work. I’m not a Luddite; I think certain operations are done better by machines. But technology is not driven by some kind of universal spirit. It’s not the ...

BERKELEY, Calif.--(BUSINESS WIRE)--A large number of grocery, convenience and other food retailers have recently reported increases in shrink due to theft. Although some of these increases are due to ...

As theft surges and lawmakers move to regulate automated checkout lanes, major retailers are rethinking the technology that once promised to revolutionize shopping. Walmart is quietly rolling back one ...

Imagine an invention that is worse at what it does than humans, threatens jobs and increases the potential for crime. You might think it would go nowhere fast. In fact, the supermarket self-checkout ...

S.237, filed by state Sen. Paul Feeney, D-Foxborough, would limit grocery stores to eight self-service checkout stations. It would also require stores with self-checkout stations to have a minimum of ...