Watch out, scammers! O2 has created a new weapon in the fight against fraud: an AI granny. Called Daisy, this state-of-the-art AI Granny’s mission is to talk with fraudsters and waste as much of their ...

Telecommunications firm O2 has created a “human-like AI granny” to answer scam calls with the aim of keeping fraudsters on the phone and away from O2 customers. The new member of the O2 fraud ...

O2 has found a use for AI that anyone who suffered financially from a phone call scammer or is just annoyed at the continual need to keep adding numbers to your block list will welcome. Using AI to ...

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In 2024, O2 was being outspent and outpriced by its rivals. Determined to “out-innovate” the market, the telecoms giant turned its attention to protecting customers by addressing the threat of phone ...

Mobile network O2 launched a unique campaign in the UK featuring an AI character named Daisy, a 78-year-old granny, to combat the rising threat of phone scams and improve its anti-fraud reputation.

It would be fair to say that of all the uses for AI we’ve heard over the last 12 months, creating an AI granny to tackle scam callers is one of the more novel. But that’s exactly what O2 has done with ...

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O2 has created human-like AI ‘Granny’ to answer calls in real time from fraudsters, with the intention of keeping them on the phone and away from customers for as long as possible. Daisy has been ...