The product has not been available to new customers since 2020, although existing customers have been able to keep using it ...

The representative APR example gives you an estimate of how much it might cost if you borrowed a certain amount of money. This helps you compare products and provides a guide on how much carrying a ...

Customers have days left before the digital bank closes a key service for good.

First Direct debit card goes fee-free for overseas spending meaning near-perfect exchange rates First Direct has scrapped all fees for overseas spending and cash withdrawals on its debit card for both ...

Challenger bank Monzo has taken the crown in our banking customer service poll, with more than nine out of 10 giving it top marks, knocking First Direct off its perch for the first time ever. More ...

FIRST Direct has axed a key service in a major blow to customers. The digital bank, operated by HSBC, will no longer offer ...

Lucinda Scott, customer service director at first direct, tells Fiona Haran about the factors behind the bank’s position as the UK’s number one customer service brand. Earlier this year, ...

We've combined expert analysis with customer reviews to help you decide whether you should get a mortgage with First Direct Sam covers personal finance topics, from the best savings rates to the ...