A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots.

Katelyn is a reporter with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...

About half of U.S. adults use AI chatbots, and 60% read AI Overviews, but more predict AI will hurt society than help it.

AI is not your friend—and it’s not keeping your secrets. Here’s what you need to know to keep your personal info safe. In researching this article, one of the first things I did was ask Google—or ...

AI hallucinations continue to be a major concern in 2026, especially as more people rely on an AI chatbot for research, writing, and decision-making. Even with advances in grounding methods and ...

More Americans are using chatbots, and some are adopting AI summaries and smart speakers. But views about AI and how fast ...

Emily Long is a freelance writer based in Salt Lake City. After graduating from Duke University, she spent several years reporting on the federal workforce for Government Executive, a publication of ...