Most of us have experienced well-intentioned leaders who miss the mark. At one extreme is the command-and-control leader whose “my way or the highway” approach alienates more than inspires. At the ...

Keeping a team accountable is hard work. And as a leader it’s important to understand that accountability is the cornerstone of effective leadership. It’s the adhesive that binds trust, responsibility ...

Stanley Milgram’s notorious obedience experiment shocked the world—literally. In the 1960s, he asked participants to deliver what they believed were painful electric shocks to a stranger, simply ...

It shouldn’t be a disciplinary action. It should be a process. When I was in HR, I watched managers dodge conversations about ...

An effective approach to manage and maintain employee accountability is to consider how to make it part of your company’s culture, what I call your “Contractor’s DNA.” If accountability is not part of ...

Fire service leadership demands operational proficiency and an unwavering commitment to ethical principles. The service’s complex and dynamic environment requires leaders who can navigate challenging ...

Are you often frustrated that people reporting to you, or key peers, seem to dodge accountability for their actions? They are quick to claim credit for things in their domain that work, but also quick ...

Accountability is one of the best behaviors we can instill in our children. It is fundamental to a productive life and a healthy society. As society rapidly changes with ever-evolving technologies, ...

New research makes a compelling argument for the value of safety, indicating that once accountability for safety is reached, companies can leverage that learning to improve quality, production, cost ...